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Terms & Conditions

Welcome to Molokai Car Rental. By accessing or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Rental Agreement

All rentals are subject to the terms of the rental agreement signed at the time of vehicle pickup. Renters must meet all eligibility requirements and adhere to the conditions stated herein.

2. Eligibility

  • Renters must be at least 21 years old with a valid driver’s license.
  • An additional fee may apply for drivers under 25 years old.
  • A major credit card is required for security deposit purposes.

3. Reservation & Payment

  • A valid credit card is required to make a reservation.
  • Payment is due at the time of pickup unless prepaid.
  • We accept major credit cards (Visa, MasterCard, American Express, Discover). Cash payments may be accepted at our discretion.
  • All rates are subject to Hawaii State taxes and fees.

4. Cancellation & No-Show Policy

  • Cancellations made 48 hours before pickup are eligible for a full refund.
  • Late cancellations or no-shows may be subject to a cancellation fee.

5. Vehicle Use & Restrictions

  • Vehicles may only be used on paved roads; off-road driving is strictly prohibited.
  • The renter is responsible for all damages, fines, and toll violations during the rental period.
  • Smoking and pets are not allowed in rental vehicles.
  • The vehicle must be returned with the same fuel level as when rented.

6. Insurance & Liability

  • Renters are responsible for any damage or loss unless covered by insurance.
  • Optional Collision Damage Waiver (CDW) may be purchased.
  • Personal insurance may cover damages; renters should verify coverage before declining our insurance options.

7. Additional Drivers

  • Additional drivers must meet the same age and license requirements as the primary renter.
  • There may be an additional fee for extra drivers.

8. Late Returns & Extensions

  • Late returns beyond the agreed time may incur additional charges.
  • Extensions must be requested in advance and are subject to vehicle availability.

9. Breakdown & Emergency Assistance

  • In case of breakdown, contact our 24/7 roadside assistance.
  • Renters should not attempt repairs without prior authorization.

10. Privacy Policy

  • We collect personal information necessary for booking and payment processing.
  • Customer data is protected and not shared with third parties without consent.

11. Governing Law

These terms are governed by the laws of the State of Hawaii. Any disputes shall be resolved in the appropriate courts of Hawaii.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. The latest version will always be available on our website.

By renting a vehicle from Molokai Car Rental, you acknowledge and agree to these Terms & Conditions.